Pool heat pump troubleshooting is an excellent way to identify minor problems that might be affecting the heaters operation. There are countless issues that arise that can be solved in a matter of minutes on your own that will get you back enjoying warm water in no time. If you find your pool water is cold or isn't being heated enough we can help.
There is no substitute for a qualified service professional to investigate a problem with your pool heat pump, but there are many occasions where there's a simple solution like restarting the heater or ensuring the breaker isn't tripped. If you are using heat pump technology to heat your pool you have made a great choice but eventually there will be a problem and why not try to fix it on your own.
Let's get started taking a look at pool heat pump troubleshooting so you can get back to enjoying your pool. We want to remind you that if you are uncomfortable troubleshooting your heat pump contact the manufacturer or a pool service professional.
If you already own a pool heat pump you are probably very happy with how well it heats your pool all season long. If you just had a heat pump installed and can't seem to get it working you should ensure that it was installed properly. A reputable pool technician should double check that your pump is creating enough flow for the heater and it's located in a place where air flow isn't being obstructed.
This pool heat pump troubleshooting list has common issues you might come across when first installing a heater and even after years of reliable use.
The pool heat pump won't turn is the most common pool heat pump troubleshooting question we get asked and it can be caused by a few things. Aside from making sure the power switch on the unit is turned on you can troubleshoot the following.
If you have double checked that the heater is receiving power and it still won't power on, you might have faulty wires or a bad, corroded connection and you should contact a pool heater technician.
If your pool heat pump is not heating you could have any number of issues that might take a bit of time to diagnose. Often the problem can come down to not understanding how a pool heat pump works. There could be an issue with the pump or it could be something as simple as setting the thermostat properly.
You may have damage to the evaporator coil or inadequate freon pressure but both are beyond basic pool heat pump troubleshooting. If you work through the above steps and still find that your pool water isn't heating, you will need to contact a service technician.
If you notice water leaking from your pool heat pump or a puddle forming around the base, it's one of two things. It's either water created as a byproduct of the heating process and is completely normal. It could also be water leaking from a connection within the heater that should be fixed as soon as possible by a professional.
In cooler temperatures you may develop what looks like frost or ice on the heater. We recommend carrying out the same test on the water to determine if it is pool water or not. If you have other problems with your heater beyond the scope of this page on pool heat pump troubleshooting, contact a reputable pool service technician near you.
If your pool heat pump keeps shutting off you may have a few things going on that could require some further investigating. The frequency of the pump shutting off and turning back on should give you a clue. If it is happening when your pool water is near the set temperature it could mean it is working to keep water at the desired temperature and is perfectly normal.
If the frequency of the shutting off and turning back on is random it could be something internally going on that needs attention.
Pool heat pump troubleshooting can be incredibly useful for identifying easy to fix problems but if you find that you can't quite figure it out, call the professionals. A heat pump is arguably the most reliable heater you can purchase for your pool and you should have years of trouble free use, up to 20 years in most cases.
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